Transform the way your team sells with Sugar Engage The only built-in Sales Engagement Platform for Sugar Sell

Suite CRM

Plug N Play Sales Engagement Platform for Sugar Sell

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Multi-step Sales Sequences

Create and trigger automated sales sequences right from inside Sugar Sell. Multi-touch sales sequences run on auto-pilot delivering personalized customer interactions until a successful reply is received.

Enroll in CRM

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Enroll in CRM

Select and enroll one or many contacts, leads or targets into Sequences, directly from the Sugar Sell UI. Sales reps have instant access to key insights and can preview each email or action step in a selected sequence, complete with full personalization.

Account-Based Selling

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Account-Based Selling

Select from key Accounts and enroll one or many related contacts into Sequences, directly from the Sugar Sell UI. Sugar Engage automatically displays each contact from the selected Account, so sales people can quickly select the right decision makers for enrollment.

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Target Opportunities

Select from Opportunities and enroll one or many related contacts into Sequences, directly from the Sugar Sell UI. Sugar Engage automatically displays each contact from the Account that's related to your target opportunity, so sales people can quickly select the right decision makers for enrollment.

Engage Target lists

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Engage Target Lists

Select one or many Target Lists and enroll every related Contact, Lead or Target record into your Sequence, directly from the Sugar Sell UI. Sugar Engage automatically imports, de-dupes and verifies a valid email address is present for every record contained in your Target List.

Call and Task Automation

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CRM Action Steps

Create action steps within your Sequence to remind sales reps to take offline actions, such as sending InMail or automatically create and assign tasks or calls in Sugar Sell.

Sales Inbox

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Sales Inbox for Sales Teams

One shared experience to monitor, measure and engage with every reply or outbound action that is generated by Engage and your sales team.

Personalize using CRM custom fields Emails are most effective when they’re personalized. Use placeholders, drop-downs, and dynamic fields to quickly send the perfect message to every recipient.
Send on behalf of Sales Reps PRO Team leaders can launch personalized sales sequences on behalf of reps in minutes, sending directly to leads and contacts they’re assigned to in Sugar Sell -- from each reps own mailbox.
Engage Individuals and Target Lists Instantly select, preview and enroll Contacts, Leads, Prospects or an entire Target list into a sequence. All natively inside Sugar Sell from the list view or record view.
Automate Calls and Tasks PRO Build automation rules to create or schedule calls, meetings and tasks for an assigned sales rep based on engagement from a prospect.
Data hygiene and Compliance We’ll take good care of your sender reputation by automatically processing hard bounces, opt-out requests and suppressing contacts that mark your message as spam.
Sync to CRM Campaigns LeadFWD automatically syncs email activity to the Sugar campaigns module, including sent, opens, clicks and specific click-thru links.
Account mapping LeadFWD enables an account-based approach by maintaining all account fields (standard and custom) and their related contacts from SugarCRM.
Sync any data fields Administrators have complete control over which fields in both SugarCRM and LeadFWD can receive updates during syncing.
User mapping Manage user roles across both platforms. User account ownership in SugarCRM is automatically carried over to LeadFWD.
Converted-lead detection LeadFWD knows when a lead is converted to a contact, and automatically syncs and updates the new contact.
Manual syncing You are in complete control when it comes to syncing data between LeadFWD and Sugar. You can choose to sync manually at anytime.
Sync audit log Sync log provides complete transparency, with the ability to easily retry failed syncs and troubleshoot errors, should they arise.
Sugar CRM software partner Find us on the SugarExchange
PRO BETA

Build a Virtual Sales Team with AI/ML AI Sales Agents handle qualifying prospects, so your sales reps can focus on what they do best, closing deals.

Learn more about what a AI Sales Team can do for you
BOOST

Boost productivity with machine learning. Engage Boost automates administrative tasks using machine learning, while your sales reps focus on closing deals.

BOOST

Sales inbox helps sales people stay organized and focused on the right leads.

Shared team inbox One shared experience to monitor, measure and engage with every reply or outbound action that is generated by Engage and your sales team.
Organized by what matters Replies are automatically classified by Boost using AI/ML to empower sales people and managers to find.and focus on the leads that matter most.
Email reply as Take ownership of leads from other team members, reply as a team member, initiate introductions or enroll a lead into a new sequence.
Works inside your CRM Adoption is simple. There’s no new apps for your team to learn or logins to remember. Sales Inbox is delivered natively inside Salesforce, Sugar Sell and SuiteCRM.
only 60 seconds away from driving new sales growth through AI/ML
Immediate acces and no credit card required.
Discover icon - turns anonymous visitors into identified companies and leads

Essentials

1 user included
$39 per month. billed annually.
$24 per month. billed monthly.
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Discover icon - turns anonymous visitors into identified companies and leads

Professional

3 users included
$249 per month. billed annually.
$98 per month. billed monthly.
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Ready to see Sugar Engage in action? Watch a pre-recorded demo or schedule a personal demo with our team of product experts.

Additional Features & Products Rev up the top of your funnel by identifying buyer intent and automatically engaging your prospects.
Prospect icon - access to 100+ million B2B contacts with verified work emails Campaign Reach your audience at scale

Combining the power of outbound email marketing and automation, Campaign drives growth through scalable email campaigns, intelligent lead capture and hyper-personalized nurturing.


Learn more
$99 starting, per month Build your custom growth plan
Create and deliver highly personalized email icon Prospect Generate pipeline now

Stop hunting and start selling. Prospect gives sales teams access to 100+ million B2B contacts with fully enriched profiles and verified work emails.


Learn more
$99 starting, per month Build your custom growth plan

AI Sales Agents (IVA)

$99 / per month / billed annually
  • Additional AI Sales Agents (seats)
    Monthly rates per agent. Billed annually.
  • 2 - 9 seats: $99 per agent
  • 10 - 24 seats: $79 per agent
  • 25+ seats: $59 per agent
  • Included with every AI Sales Agent Plan
  • (1) AI Sales Agent
  • Reply detection + AI/ML intent detection
  • Connect a corporate mailbox
  • Send up to 1,000 emails / day / per agent
  • Engage unlimited prospects
  • Assign to unlimited Sequences
  • Salesforce and Sugar Sell connectors
  • Requires Enage Professional plan